Project Value: PLN 274,708.20
EU Funding: PLN 149,338.00
Project Overview
The project focused on the digital transformation of MK Mikro Energia through the implementation of modern information and communication technologies (ICT) designed to improve operational efficiency and support future business growth.
The initiative introduced advanced digital tools enabling the integration of production, warehouse management, service operations and customer support processes.
Project Objective
The primary objective was to strengthen the company’s competitiveness through the implementation of innovative digital solutions that optimise business processes and improve organisational efficiency.
Project Activities
The project included:
• Development of a dedicated service management module
• Creation of a burner monitoring and management platform
• Integration with production and warehouse systems
• Implementation of cybersecurity solutions
• User training and system deployment
Project Outcomes
The implementation of the digital platform significantly improved operational efficiency, accelerated internal processes and reduced the risk of human error.
The new system also enhanced customer service capabilities, improved communication between departments and created a foundation for future smart heating solutions and remote device management.
Strategic Impact
The project represents an important step in the digital transformation of MK Mikro Energia, supporting the company’s long-term vision of combining advanced biomass heating technologies with modern digital management systems.
